Privacy Policy

Last updated: April 2026

Who We Are

The Foothills Deck Company is a deck, pergola, and covered porch contractor based in Hickory, North Carolina. We operate the website at thefoothillsdeckcompany.com. You can reach us by phone at 828-471-7706 or by email at info@thefoothillsdeckcompany.com.

Information We Collect

When you fill out a contact form on our website, we collect the information you provide: your name, address, email, phone number, project description, and timeline. We also automatically log the page URL the form was submitted from, to help us understand how visitors use the site.

We do not collect sensitive personal data (Social Security numbers, payment information, or similar) through the website.

How We Use Your Information

We use the information you provide solely to respond to your inquiry and communicate with you about your project. Specifically, we use it to:

• Contact you to schedule an estimate or answer questions
• Send you a written estimate after an on-site visit
• Follow up about scheduled work or ongoing projects
• Keep internal records of customer communication

Who We Share It With

We do not sell, rent, or share your information with third parties for marketing purposes. Form submissions are routed to our internal team via our lead management system (Google Sheets and email). We only share your information as required by law or as necessary to provide you with the services you've requested.

Data Retention

We retain form submission data as long as needed to manage the customer relationship and for internal record-keeping. You can request deletion of your data at any time by emailing info@thefoothillsdeckcompany.com.

Cookies and Analytics

Our website may use standard analytics tools (such as Google Analytics) to understand how visitors use the site. These tools may set cookies in your browser. You can disable cookies in your browser settings if you prefer.

Your Rights

You have the right to request access to the information we have about you, correct inaccurate information, or request that we delete your data. Contact us at info@thefoothillsdeckcompany.com to make any of these requests.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this privacy policy or how we handle your information, please reach out:

The Foothills Deck Company
Hickory, NC
Phone: 828-471-7706
Email: info@thefoothillsdeckcompany.com